“We have been working with SMARTT for a number of months now and have found the quality of product and support first class. We feel the system is the best available for the effective and efficient administration of our Meals into the Home service. From the initial concept meeting to going live we have been able to build a strong relationship with the SMARTT team and have found them always flexible and willing to go the extra mile to meet our needs.
I’d like to say that we’re all very pleased we bought your software – it has made a world of difference!
During our recent mobilisation of the Triborough contract in London involving five separate Councils – the SMARTT team managed the complicated process of transferring sensitive Service user data securely from two different software systems (one of which was an in-house Council bespoke system) to the SMARTT system operated by Sodexo. This was carried out both professionally and efficiently despite not getting the data back from other the other software systems in the requested format (needed almost daily contact with in-house IT teams to resolve)
Sodexo were required to mobilise this particular contract in 6 weeks – which is half of the normal mobilisation time that we normally work to and without the support from the SMARTT team would not have been able to achieve this .
Rich set of system parameters
Many features can be enabled/disabled quickly and easily, allowing Smartt to operate exactly how you want.
Client referrals can be made directly to your application via a web browser. This makes sure the data received is correct and everything required has been entered.
Allow drivers to use a tablet to perform the days drops. They are able to capture client service alterations, concerns, non delivery questionnaire, any monies captured, and all data is sent direct back to your application and updated LIVE!.
As well as a vast array of built in report, bespoke reports are also catered for, giving you the exact report required.
Multiple menu entry screens
Built in Accounting
Weekend waiting list
Complaint & Compliments
Multiple Client diets
Cheque batch entry
Agresso CSV Extracts
Allergens and dislikes
Flexible pricing structure
Rich set of features to accompany your driver.
Completely replace printed routesheets.
Designed to be quick & simple, letting the driver focus on deliveries.
Capture deliveries and non deliveries.
Capture service alterations.
Capture client concerns.
Perform non delivery questionnaire for social services.
Receive messages from the office staff.
SMS capabilities. Send NOK/client message advising non-delivery.
You control which meal(s) are to be temperature checked.
For use with Smartt Meals on Wheels Software.