The leading software for your   

Meals on Wheels service  

  
 

what our fantastic users say

“We have been working with SMARTT for a number of months now and have found the quality of product and support first class. We feel the system is the best available for the effective and efficient administration of our Meals into the Home service. From the initial concept meeting to going live we have been able to build a strong relationship with the SMARTT team and have found them always flexible and willing to go the extra mile to meet our needs.

Michael Hayes 
Head of Contract Services - Tower Hamlets

I’d like to say that we’re all very pleased we bought your software – it has made a world of difference!

Ian Cook
Bath & North East Somerset

During our recent mobilisation of the Triborough contract in London involving five separate Councils – the SMARTT team managed the complicated process of transferring sensitive Service user data securely from two different software systems (one of which was an in-house Council bespoke system) to the SMARTT system operated by Sodexo. This was carried out both professionally and efficiently despite not getting the data back from other the other software systems in the requested format (needed almost daily contact with in-house IT teams to resolve)
Sodexo were required to mobilise this particular contract in 6 weeks – which is half of the normal mobilisation time that we normally work to and without the support from the SMARTT team would not have been able to achieve this .

Jarek Plewa
Sodexo - Homeservice Business Director

Parameters

Rich set of system parameters
Many features can be enabled/disabled quickly and easily, allowing Smartt to operate exactly how you want.

Web

Client referrals can be made directly to your application via a web browser. This makes sure the data received is correct and everything required has been entered. 
.

Mobile App

Allow drivers to use a tablet to perform the days drops. They are able to capture client service alterations, concerns, non delivery questionnaire, any monies captured, and all data is sent direct back to your application and updated LIVE!.

Reporting

As well as a vast array of built in report, bespoke reports are also catered for, giving you the exact report required.

Those are just a few main features, there are plenty more

Stock Control
Multiple menu entry screens
Direct Debits
Forward ordering
Letter writing

Built in Accounting
User Management
Driver Details
Weekend waiting list
Client statements

Complaint & Compliments
Mileage Claims
Multiple Client diets
Cheque batch entry
Client concerns

Meal Dislikes
Agresso CSV Extracts
Allergens and dislikes
Bank reconciliation
Flexible pricing structure

WHAT CAN SMARTTLIVE DO FOR YOU?

Rich set of features to accompany your driver.
Completely replace printed routesheets. 
Designed to be quick & simple, letting the driver focus on deliveries.
Controllable features. 
Capture deliveries and non deliveries. 
Capture service alterations. 
Capture client concerns. 
Perform non delivery questionnaire for social services. 
Receive messages from the office staff. 
SMS capabilities. Send NOK/client message advising non-delivery. 
You control which meal(s) are to be temperature checked. 
For use with Smartt Meals on Wheels Software.

© Copyright 2018 Smartt Software Ltd - All Rights Reserved.  Software for Meals on Wheels